The new recycling calendar for 2008-09 starting on the 1st September can now be found below
In addition, please find attached a full street listing below, which filters to enable you to find your area, the day of collection and your calendar number quickly. Each calendar has a number on the front of it to refer directly to the street listings.
The calendar has been redesigned, due to feedback from our customer survey, it also contains additional information on our Community Recycling Centres and local recycling points. It also includes tips on how to reduce, reuse and recycle waste - in addition to information about the mailing preference service to stop unwanted mail.
All households that are part of the 3 bin scheme should receive a calendar through their door.
There are 3 sizes of Blue wheeled bins available on request. Normal blue bins are issued in 240 litre size. There is a 140 litre bin - same height, but nearly half a width smaller than the normal bin. 360 litre - same height but a half width larger than a normal bin. Unfortunately the Brown recycling bins only come in the normal wheeled bin size. Additional recycle bins are available on request. Bins may be shared e.g. this is popular with residents with small gardens that do not produce much garden waste, but still wish to recycle. It is common for several neighbours to share a bin for this purpose
A replacement bin is free of charge for households but the following charges will be made to commerical properties:
140 litre £35, 240 litre £41 and 1100 litre £290.
Missing bins - If your bin has gone missing please contact us to ascertain whether or not the collection vehicle has uplifted it. If the bin has been uplifted by accident, we will action a replacement. If your bin is suspected stolen, it must be reported to the local police station where a crime incident number must be obtained. Thereafter we should be contacted to request a replacement bin. You will be asked at this stage to quote the crime incident number. Damaged bins - This should be reported to us, so that we are able to arrange a replacement. All replacement bins may not be new as we repair and reuse wherever possible. Any bin beyond repair is recycled. We will provide your replacement bin within 5 working days.
Grey and blue bins are uplifted once a fortnight on alternative weeks.
The brown is uplifted once every four weeks.
Please see your kerbside calendar for details
If you wish a new bin, please call Waste Management Services on 01506 777800 or the Customer Service Centre on 01506 775000. You will normally receive a new bin in approximately seven working days. There are two sizes of bin available :-240 litres, which is the standard domestic bin or 140 litres, which is a smaller version.There is no charge for domestic or household bins only for commercial bins.
When requested we will assess the householder for an assisted collection, whether it is a permanent or temporary situation. This assessment will take place within 5 working days of the request being submitted.
If a request is made for an additional grey bin then in the first instance a visit will be made by the Waste Management Officers to assess the need. Additional blue and/or brown bins will be offered free of charge in the first instance. Householders will be able to rent an additional bin at a cost of £53.56 per annum. These bins shall be identified by a different coloured lid to the standard grey bin.
If you have any queries regarding an existing Wheel Bin that is damaged or indeed if you wish a new bin, please call our Customer Service Centre on 01506 775000. Advisors will record your enquiry and pass the details onto Waste Management Services.
There are two sizes of bin available :-240 litres, which is the standard domestic bin or 140 litres, which is a smaller version.
If your bin has been stolen you must first report this loss to the Police and obtain a Crime Incident Number. ONLY if you have a crime incident number can we replace your bin.
Waste from the brown bin is composted at West Lothian Recycling in Addiewell. The compost is used within the council for grounds maintenance or external forestry.Waste from the blue bin is sent to a local materials recycling facility. It is separated using a combination of automatic and manual methods before each separate material is baled and sent on for reprocessing into newspapers, and a variety of plastic and metal products.We aim to improve our service by expanding the range of materials we collect for recycling.
