Public transport information

Summary

The council is responsible for co-ordinating public transport services across West Lothian, although individual services are provided by private operators (ScotRail, First Edinburgh, etc.). In some cases, the council may contract a private firm to run a service which might not otherwise be commercially viable. It can also take up complaints on behalf of the public.

For more information on bus times and to help plan your trip select ''Plan a Journey'' from the left hand menu bar on West Lothian online.

Eligibility

Anyone using public transport.

Frequently Asked Questions

I want to complain about my local bus company. Who do I complain to? (new window)
The bus stop where I get on the bus does not have a bus shelter. Can I ask for one to be provided? Or what if my bus shelter is vandalised? (new window)
Where can I obtain the new combined bus and rail timetable? (new window)
Can I buy a travel anywhere ticket? (new window)
I have heard of One-Ticket what is it? (new window)
Where do I buy a One-ticket? (new window)
How much does a One-ticket cost? (new window)

Service Standards

We will:

Provide travel information on bus and rail timetables in West Lothian;

Ensure that operators perform to contract for services supported by the council;

Monitor performance of supported services and commercial operations;

Assess demand for new services and implement them if they are approved; and

Advise the traffic commissioner of customers'' complaints.

Contacts

Related Web Sites (not controlled by West Lothian Online)

Trip Planner

Other Sources

Blue Bus, Tel. (01501) 820598; Bulldog Travel, Tel. (01506 636366; Davidson Buses Ltd., Tel. (01506) 870226; E and M Horsburgh, Tel. (01506) 432251; First Edinburgh, Tel. 08708 727271; SD Travel, Tel. (01501) 743611; Bus timetables; Combined bus and rail information leaflets; Public transport travel map; Traveline, Tel. 0871 200 22 33