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Advice Shop

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The Advice Shop is a free, confidential service open to anyone who lives in West Lothian. We provide advice and assistance on a variety of matters.


We can help you with benefits issues such as checking your entitlement, help making claims, appealing unfair decisions and representation at tribunal.  The Advice Shop also offers a money advice service to help you deal with debts, energy advisors to assist with gas and electricity queries and assistance with housing problems including homelessness, rent arrears and landlord disputes.


Our trained advisors are available to speak to daily from Monday to Friday in the Bathgate Partnership Centre - no appointment necessary. The Advice Shop also holds regular sessions and roadshows in towns across West Lothian so look out for us in a location near you.


 Some Ways the Advice Shop Can Help


Benefits Advice

  • Check your entitlement to benefits and tax credits
  • Assistance to make your claim including help filling in forms
  • Help to appeal unfair benefit decisions

Money/Debt Advice

  • Help to bring your debts under control
  • Dealing with creditors on your behalf
  • Explaining your options when you have financial problems and advise you on what course to take

Energy Advice

  • Advice on proper heating use and energy efficiency
  • Help to access grants for property insulation and heating
  • Assistance with billing issues

Housing Advice

  • Assistance to deal with rent arrears
  • Advice to help you resolve landlord disputes
  • Representation at court if you are in danger of losing your home

Other Advice

ADVICE SHOP CONTACT DETAILS                                                       ADVICE SHOP OPENING TIMES


Address: West Lothian Council Advice Shop                                    Monday             08.30am to 5pm

                  Bathgate Partnership Centre                                              Tuesday           08.30am to 5pm

                  Lindsay House                                                                      Wednesday     08.30am to 5pm

                  South Bridge Street                                                              Thursday          08.30am to 5pm

                  Bathgate                                                                                  Friday                08.30am to 4pm

              EH48 1TS


Telephone: 01506 283000


Fax: 01506 283029




Updated 16/11/2011

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