Services
Housing benefit
Housing/Council Tax Benefit can be claimed by contacting the council.
Housing Benefit and Council Tax Benefit are national welfare benefits which are administered by Local Authorities on behalf of the Department for Work and Pensions (DWP).
Council Tax Benefit helps people on low incomes to pay their Council Tax.
Housing Benefit helps people on low incomes with their rent. There are two kinds of Housing Benefit:
- Rent Rebate for council tenants
- Rent Allowance for private tenants
People who are on low incomes can get help to meet the cost of their rent by applying for housing benefit.
You can be a council tenant, a tenant of a housing association, a tenant of other organisations such as WESLO, a tenant of a private landlord or a boarder or a lodger.
You don't have to be unemployed or retired to claim - anyone on a low income can claim.
For more information you can contact the council on 01506 775000 or 01506 776 800 or the council''s Advice Shop on 01506 776 444.
In West Lothian these benefits are administered by the council's Revenues Unit.
You can also write to us at:
Jim McCafferty
Revenues and Benefits Manager
Revenues Unit
St David House
South Bridge Street
Bathgate
EH48 1TT
Complaints Procedure
Problems can arise without our knowledge so we welcome the opportunity to put matters right. If you are unhappy with the service we have provided or we have not done something we said we would, please click here (new window) to let us know.
Updated 07/12/2011
Downloadable documents
- A Guide to Council Tax Rebate 2010 (PDF, 209KB)
- A Guide to Housing Benefit for tenants of Private Landlords and Housing Associations 2010 (PDF, 216KB)
- A Guide to Rent Rebate for West Lothian Council Tenants (PDF, 212KB)
- Analysis of Complaints to the Revenues Unit 2008-2009 (PDF, 84.7KB)
- Benefits Customer ( Working Age 16-60) Survey Results 2009-2010 (PDF, 71KB)
- Direction by Chief Executive (PDF, 81.4KB)
- Help with Rent & Council Tax for Pensioners (PDF, 236KB)
- Housing Benefit & Council Tax Benefit Customer Satisfaction Survey 2008-2009 (PDF, 124KB)
- Performance against our Service Standards 2008-2009 (PDF, 115KB)
- Revenues Performance Information 2008-2009 (PDF, 114KB)
- Revenues Service Standards (PDF, 58KB)
- TellyTalk (PDF, 548KB)