Services
The Work of the Investigation Team
The team investigates referrals from many different sources, including
- The fraud hotline/information from the general public
- Housing Benefit and Council Tax Benefit assessment teams and other council sections
- The Housing Benefit Matching Service (HBMS) - this compares information held on housing benefits systems with information held for other social security benefits and tax credits
- The National Fraud Initiative (NFI) - this compares information with other government records. Click here to find out more about NFI (new window)
- The Department for Work and Pensions (DWP)
- Proactive exercises to target specific areas of fraud
Once a referral is accepted for investigation, an officer will investigate the case fairly and in accordance with the law, ensuring that appropriate action is taken to stop fraud where it is found.
Updated 06/10/11
